Frequently Asked Questions
Orders & Shipping
We currently ship across Canada and the United States.
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location, but most orders arrive within 5–10 business days.
Shipping rates are calculated at checkout based on your location and order size. We offer free shipping on all orders $120+.
Returns & Exchanges
We accept returns or exchanges within 14 days of delivery, provided items are unworn, unwashed, and in original condition. We require photo-proof of the item.
Email support@maratona.ca with your order number and reason for return, and our team will guide you through the process.
Yes, all discounted and promotional items are final sale.
Products & Sizing
Refer to our Sizing Chart on each product page for detailed measurements. If you’re between sizes, we recommend sizing up for a relaxed fit.
We use high-quality, soft, and durable fabrics designed to maintain shape and comfort over time.
Machine wash cold, gentle cycle. Tumble dry low or hang to dry. Avoid bleach or harsh detergents to preserve the integrity of your garments.
The Maratona Creator Program
Apply through our Creator Program page. Qualified creators may receive complimentary items or exclusive pricing to create content with Maratona.
Our team reviews every application carefully — expect a response within 5 business days.
General
Maratona is proudly based in Canada, with production and fulfillment across Canada and the USA.
You can reach us anytime at support@maratona.ca — our team responds within 1–2 business days.
Yes, we do. Pick-up is available upon completion of an order. Our pick-up address is 101 Innovation Dr, 2nd Floor, Suite 8, Woodbridge, ON.
